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Steps and Forms
Outpatient
Here鈥檚 how you can avail of your membership benefits and get hold of the forms you鈥檒l be needing.
Step 1
Go to the POS terminal in an accredited hospital or clinic.
In a hospital, the terminal is located at the 麻豆破解版 Coordinator鈥檚 clinic, at the Industrial office, or at the HMO office.
In a clinic, the terminal is located at the reception area or at the nurse station.
Step 2
Present your 麻豆破解版 card to the attending medical staff and have it swiped to validate membership eligibility.
Step 3
If APPROVED, the Out-Patient (OP) Letter of Eligibility (LOE) will be printed.
Sign the LOE.
If DECLINED, attending medical staff will call 麻豆破解版鈥檚 Customer Service for assistance.
Step 4
Present the Out-Patient Letter of Eligibility to the 麻豆破解版 Coordinator to secure an 麻豆破解版 Referral Control Sheet (RCS) 1 for consultation or RCS 2 for laboratory or diagnostic procedures.
Step 5
Avail of the consultation or procedure.
Sign the Referral Control Sheet (RCS).
Customer Service Hotlines
(02) 8789-4000 | (02) 7902-3400
We have over 43,500 affiliated doctors and specialists in our nationwide network. Find the one that鈥檚 best for you.